Guest registration in Dubai, fully automated
Dubai's Department of Tourism and Commerce Marketing (DTCM) requires all holiday home operators to register guest stays via the Tourism Dirham system within 24 hours. A DTCM holiday home permit is required.
GuestDock handles DTCM submissions automatically, including Tourism Dirham levy calculations, guest nationality reporting, and check-in/check-out notifications.
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What Dubai regulations require
Deadline
24 hours
Guest stays must be registered with DTCM within 24 hours of check-in.
Permit
DTCM HH
A valid DTCM holiday home permit is mandatory to operate a short-term rental property in Dubai.
Levy
Tourism Dirham
A Tourism Dirham levy is charged per room per night and must be reported alongside guest registration data.
How GuestDock automates Dubai compliance
Connect your PMS
Link your PMS account and configure your DTCM holiday home permit details. GuestDock receives every reservation automatically from all booking channels.
Guests verify their identity
Each guest scans their passport, completes a liveness check, and their nationality and personal data are extracted and validated by AI.
GuestDock submits to DTCM
GuestDock registers the guest stay securely with DTCM, calculates the Tourism Dirham levy, and sends check-in and check-out notifications automatically.
Dubai-specific features
Reporting authority
Authority
DTCM
System
Tourism Dirham
Security
Secure, encrypted connection
What GuestDock handles
GuestDock automatically submits all required guest information to DTCM, including personal details, passport data, stay dates, and Tourism Dirham levy amounts — in the format required by the authority.
Who needs to comply in Dubai
All DTCM-permitted holiday home operators in Dubai must register guest stays:
Holiday home apartments
Licensed short-term rental apartments in Dubai Marina, Downtown, JBR, and other areas.
Villas & townhouses
DTCM-permitted villas in Palm Jumeirah, Emirates Hills, and Dubai Hills.
Serviced apartments
Holiday home-licensed serviced apartments and apart-hotels across Dubai.
Other countries we support
Start automating Dubai compliance
Connect your PMS and let GuestDock handle DTCM Tourism Dirham submissions automatically.
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