Guest registration in Austria, fully automated
Austrian law requires accommodation providers to register guests with the local tourism board via the Meldezettel system. Most regions use Feratel Deskline for digital registration, which also generates Guest Cards for local amenity access.
GuestDock submits Meldezettel data, generates Guest Cards, and reports tourism statistics to the local Tourismusverband — all automatically.
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What Austrian law requires
Deadline
24 hours
Guest registration (Meldezettel) must be completed within 24 hours of arrival at the accommodation.
System
Feratel
Feratel Deskline is the dominant digital platform used by Austrian tourism boards for guest registration.
Bonus
Guest Cards
Many regions issue Guest Cards (Joker Card, Innsbruck Card, etc.) that give guests free access to local attractions.
How GuestDock automates Austrian compliance
Connect your PMS
Link your PMS account. GuestDock receives every new reservation automatically, including property location data needed for community-based routing.
Guests verify their identity
Each guest scans their passport or ID, completes a liveness check, and their data is validated. Address and nationality are extracted for the Meldezettel.
GuestDock submits to Feratel Deskline
GuestDock sends the Meldezettel securely to Feratel Deskline, routes it to the correct community/Tourismusverband, and generates Guest Cards where available.
Austria-specific features
Reporting authority
Authority
Local tourism board
System
Feratel Deskline
Security
Secure, encrypted connection
What GuestDock handles
GuestDock automatically submits all required guest information to Feratel Deskline, including personal details, travel documents, and stay dates — routed to the correct Tourismusverband for your property.
Who needs to comply in Austria
All accommodation providers registered with a local Tourismusverband must submit guest registrations:
Alpine chalets
Ferienwohnungen and Chalets in Tirol, Salzburg, Vorarlberg, and other Alpine regions.
Hotels & pensions
Hotels, Gasthof, Pensionen, and Fruhstuckspensionen across all Austrian Bundeslander.
City apartments
Short-term rental apartments in Vienna, Graz, Innsbruck, and Salzburg.
Other countries we support
Start automating Austria compliance
Connect your PMS and let GuestDock handle Feratel Deskline registration and Guest Card generation automatically.
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