Spanish law requires every accommodation provider to register guests with the Ministry of Interior within 24 hours of arrival. Non-compliance can result in fines of up to €30,000.
GuestDock handles SES Hospedaje for mainland Spain, Mossos d'Esquadra for Catalonia, and Ertzaintza for the Basque Country — all from a single integration.
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Deadline
24 hours
Guest data must be submitted within 24 hours of arrival at the accommodation.
Penalty
Up to €30,000
Fines for non-compliance with guest registration obligations under Organic Law 4/2015.
Scope
All guests
Every guest — national and foreign — staying in any type of tourist accommodation must be registered.
Spain has three separate police reporting systems depending on the region. GuestDock routes data to the correct authority automatically based on your property location.
Mainland Spain
The primary system operated by the Ministry of Interior. GuestDock submits guest data and confirms acceptance automatically.
Catalonia
Catalonia's autonomous police force requires separate guest registration through their own portal. GuestDock formats and submits data according to Mossos specifications.
Basque Country
The Basque Country's autonomous police force maintains its own registration system. GuestDock handles Ertzaintza submissions for properties in Euskadi.
Link your Guesty, Hostaway, Lodgify, or other PMS account. GuestDock receives every new reservation automatically via webhook.
Each guest receives a branded check-in link. They scan their passport or ID, complete a liveness check, and their data is validated by AI in under 3 minutes.
Based on property location, GuestDock routes the data to SES Hospedaje, Mossos d'Esquadra, or Ertzaintza. Submissions are tracked and acceptance is confirmed automatically.
Primary authority
Ministry of Interior
System
SES Hospedaje
Security
Secure, encrypted connection
What GuestDock handles
GuestDock automatically submits all required guest information to SES Hospedaje, including personal details, travel document data, and stay dates — in the exact format required by the Ministry.
All accommodation providers in Spain are required to register guests, regardless of size or type. This includes:
All categories from 1-star to 5-star, including hostales and pensiones.
Viviendas de uso turistico (VUT) — short-term holiday apartments and homes.
Casas rurales, agroturismos, and other rural tourism properties.
Connect your PMS and let GuestDock handle SES Hospedaje, Mossos, and Ertzaintza submissions automatically.
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