🇪🇸Spain

Guest registration in Spain, fully automated

Spanish law requires every accommodation provider to register guests with the Ministry of Interior within 24 hours of arrival. Non-compliance can result in fines of up to €30,000.

GuestDock handles SES Hospedaje for mainland Spain, Mossos d'Esquadra for Catalonia, and Ertzaintza for the Basque Country — all from a single integration.

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What Spanish law requires

Deadline

24 hours

Guest data must be submitted within 24 hours of arrival at the accommodation.

Penalty

Up to €30,000

Fines for non-compliance with guest registration obligations under Organic Law 4/2015.

Scope

All guests

Every guest — national and foreign — staying in any type of tourist accommodation must be registered.

Three authorities, one integration

Spain has three separate police reporting systems depending on the region. GuestDock routes data to the correct authority automatically based on your property location.

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SES Hospedaje

Mainland Spain

The primary system operated by the Ministry of Interior. GuestDock submits guest data and confirms acceptance automatically.

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Mossos d'Esquadra

Catalonia

Catalonia's autonomous police force requires separate guest registration through their own portal. GuestDock formats and submits data according to Mossos specifications.

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Ertzaintza

Basque Country

The Basque Country's autonomous police force maintains its own registration system. GuestDock handles Ertzaintza submissions for properties in Euskadi.

How GuestDock automates Spanish compliance

1

Connect your PMS

Link your Guesty, Hostaway, Lodgify, or other PMS account. GuestDock receives every new reservation automatically via webhook.

2

Guests verify their identity

Each guest receives a branded check-in link. They scan their passport or ID, complete a liveness check, and their data is validated by AI in under 3 minutes.

3

GuestDock submits to the correct authority

Based on property location, GuestDock routes the data to SES Hospedaje, Mossos d'Esquadra, or Ertzaintza. Submissions are tracked and acceptance is confirmed automatically.

Spain-specific features

Automatic submission to SES Hospedaje
Mossos d'Esquadra support for Catalonia
Ertzaintza support for Basque Country
Data submitted in the format required by the Ministry
Submission tracking with confirmation status
Per-property establishment code configuration
Multi-region routing based on property address
Support for all tourist accommodation types

Reporting authority

Primary authority

Ministry of Interior

System

SES Hospedaje

Security

Secure, encrypted connection

What GuestDock handles

GuestDock automatically submits all required guest information to SES Hospedaje, including personal details, travel document data, and stay dates — in the exact format required by the Ministry.

Who needs to comply in Spain

All accommodation providers in Spain are required to register guests, regardless of size or type. This includes:

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Hotels & hostels

All categories from 1-star to 5-star, including hostales and pensiones.

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Vacation rentals

Viviendas de uso turistico (VUT) — short-term holiday apartments and homes.

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Rural accommodation

Casas rurales, agroturismos, and other rural tourism properties.

Start automating Spain compliance

Connect your PMS and let GuestDock handle SES Hospedaje, Mossos, and Ertzaintza submissions automatically.

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